2013-2019 Roadtrek CS Adventurous, Roadtrek E-Trek and others recall: seats
Erwin Hymer Group North America, Inc. reported this safety recall on June 13, 2019. It covers about 1,701 vehicles.
- vehicles affected
- 1,701
- reported
- Jun 13, 2019
- owners notified
- Jan 6, 2020
- related complaints
- 1
Seats
- What is wrong
- Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
- Risk
- In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.
- Remedy
- Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge. Owners may contact Erwin Hymer customer service at 1‑844‑464‑3735. Erwin Hymer's number for this recall is 2019-01.
Recall number 19V450000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about seats problems.
2016 Roadtrek CS Adventurous2017 Roadtrek CS Adventurous2018 Roadtrek CS Adventurous2019 Roadtrek CS Adventurous2016 Roadtrek E-Trek2017 Roadtrek E-Trek2018 Roadtrek E-Trek2019 Roadtrek E-Trek2016 Roadtrek RS Adventurous2017 Roadtrek RS Adventurous2018 Roadtrek RS Adventurous2019 Roadtrek RS Adventurous
Questions about recall 19V450000
Is there a recall on the 2013-2019 Roadtrek CS Adventurous, Roadtrek E-Trek and others seats?
Yes. Recall 19V450000, reported on June 13, 2019, covers about 1,701 vehicles.
What is the fix for recall 19V450000?
Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge. Owners may contact Erwin Hymer customer service at 1‑844‑464‑3735. Erwin Hymer's number for this recall is 2019-01.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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