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2018-2019 Proterra Catalyst recall: escape/egress/exit

Proterra Inc. reported this safety recall on June 14, 2019. It covers about 21 vehicles.

vehicles affected
21
reported
Jun 14, 2019
owners notified
Aug 13, 2019

Structure: emergency: escape/egress/exit

What is wrong
Proterra, Inc. (Proterra) is recalling certain 2018-2019 Catalyst buses equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Risk
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy
Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1‑864‑438‑0000. Proterra's number for this recall is SC-19-79.

Recall number 19V460000

Affected vehicles

Questions about recall 19V460000

Is there a recall on the 2018-2019 Proterra Catalyst escape/egress/exit?

Yes. Recall 19V460000, reported on June 14, 2019, covers about 21 vehicles.

What is the fix for recall 19V460000?

Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1‑864‑438‑0000. Proterra's number for this recall is SC-19-79.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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