2018-2020 Chevrolet 6500XD and Isuzu FTR recall: steering

Isuzu Technical Center Of America, Inc. reported this safety recall on June 18, 2019. It covers about 3,851 vehicles.

vehicles affected: 3,851
reported: Jun 18, 2019
owners notified: Jul 19, 2019
related complaints: 1

Steering

What is wrong: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.
Risk: If the vehicle's turning radius is increased, there is an increased risk of a crash.
Remedy: Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1‑866‑441‑9638, GM owners may contact GM customer service at 1‑800‑862‑4389. Isuzu's number for this recall is V1902.

Recall number 19V467000

Affected vehicles

Chevrolet 6500XD 2018-2020 2018 2019 2020
Isuzu FTR 2018-2020 2018 2019 2020

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about steering problems.

2018 Chevrolet 6500XD 2019 Chevrolet 6500XD 2020 Chevrolet 6500XD 2018 Isuzu FTR 2019 Isuzu FTR 2020 Isuzu FTR

Questions about recall 19V467000

Is there a recall on the 2018-2020 Chevrolet 6500XD and Isuzu FTR steering?

Yes. Recall 19V467000, reported on June 18, 2019, covers about 3,851 vehicles.

What is the fix for recall 19V467000?

Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1‑866‑441‑9638, GM owners may contact GM customer service at 1‑800‑862‑4389. Isuzu's number for this recall is V1902.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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