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2018-2019 Mazda CX-5, Mazda MAZDA3 and others recall: control module (tcm/pcm/tecm)

Mazda North American Operations reported this safety recall on June 27, 2019. It covers about 262,220 vehicles.

vehicles affected
262,220
reported
Jun 27, 2019
owners notified
Aug 20, 2019
related complaints
94

Power train: automatic transmission: control module (TCM/PCM/tecm)

What is wrong
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Risk
An unexpected stall increases the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3719F.

Recall number 19V497000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 94 complaints about transmission problems.

2018 Mazda CX-52019 Mazda CX-52019 Mazda MAZDA32018 Mazda MAZDA62019 Mazda MAZDA6

Questions about recall 19V497000

Is there a recall on the 2018-2019 Mazda CX-5, Mazda MAZDA3 and others control module (tcm/pcm/tecm)?

Yes. Recall 19V497000, reported on June 27, 2019, covers about 262,220 vehicles.

What is the fix for recall 19V497000?

Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3719F.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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