2019-2020 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others recall: radar
Mercedes-Benz USA, LLC. reported this safety recall on July 19, 2019. It covers about 1,957 vehicles.
- vehicles affected
- 1,957
- reported
- Jul 19, 2019
- owners notified
- Sep 13, 2019
- related complaints
- 47
Forward collision avoidance: sensing system: radar
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
- Risk
- An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019080008.
Recall number 19V540000
Affected vehicles
- Mercedes-Benz AMG C43 2019 2019
- Mercedes-Benz AMG C63 2019 2019
- Mercedes-Benz AMG Cls53 2019 2019
- Mercedes-Benz AMG E53 2019 2019
- Mercedes-Benz AMG E63S 2019 2019
- Mercedes-Benz AMG GT53 2019 2019
- Mercedes-Benz AMG S63 2019 2019
- Mercedes-Benz AMG S65 2019 2019
- Mercedes-Benz C300 2019 2019
- Mercedes-Benz CLS 450 2019 2019
- Mercedes-Benz E300 2019 2019
- Mercedes-Benz E 450 2019 2019
- Mercedes-Benz GLC 300 2020 2020
- Mercedes-Benz GLE 350 2020 2020
- Mercedes-Benz GLE 450 2020 2020
- Mercedes-Benz S 450 2019 2019
- Mercedes-Benz S560 2019 2019
Owner complaints about the same problem
Owners of these vehicles have filed 47 complaints about driver assistance problems.
2019 Mercedes-Benz AMG C432019 Mercedes-Benz AMG C632019 Mercedes-Benz AMG Cls532019 Mercedes-Benz AMG E532019 Mercedes-Benz AMG E63S2019 Mercedes-Benz AMG GT532019 Mercedes-Benz AMG S632019 Mercedes-Benz AMG S652019 Mercedes-Benz C3002019 Mercedes-Benz CLS 4502019 Mercedes-Benz E3002019 Mercedes-Benz E 450
Questions about recall 19V540000
Is there a recall on the 2019-2020 Mercedes-Benz AMG C43, Mercedes-Benz AMG C63 and others radar?
Yes. Recall 19V540000, reported on July 19, 2019, covers about 1,957 vehicles.
What is the fix for recall 19V540000?
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019080008.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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