2019-2020 Thomas Built Buses Minotour, Thomas Built Buses Saf-T-Liner C2 and others recall: escape/egress/exit
Daimler Trucks North America LLC reported this safety recall on July 24, 2019. It covers about 11 vehicles.
- vehicles affected
- 11
- reported
- Jul 24, 2019
- owners notified
- Nov 15, 2019
Structure: emergency: escape/egress/exit
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
- Risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Remedy
- DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-819.
Recall number 19V549000
Affected vehicles
Questions about recall 19V549000
Is there a recall on the 2019-2020 Thomas Built Buses Minotour, Thomas Built Buses Saf-T-Liner C2 and others escape/egress/exit?
Yes. Recall 19V549000, reported on July 24, 2019, covers about 11 vehicles.
What is the fix for recall 19V549000?
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-819.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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