2019-2020 Thomas Built Buses Minotour, Thomas Built Buses Saf-T-Liner C2 and others recall: escape/egress/exit
Daimler Trucks North America LLC reported this safety recall on July 25, 2019. It covers about 3,080 vehicles.
- vehicles affected
- 3,080
- reported
- Jul 25, 2019
- owners notified
- Nov 15, 2019
Structure: emergency: escape/egress/exit
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
- Risk
- If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
- Remedy
- DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-819.
Recall number 19V550000
Affected vehicles
- Thomas Built Buses Minotour 2019-2020 20192020
- Thomas Built Buses Saf-T-Liner C2 2019-2020 20192020
- Thomas Built Buses Saf-T-Liner Efx 2019-2020 20192020
- Thomas Built Buses Saf-T-Liner HDX 2019-2020 20192020
Questions about recall 19V550000
Is there a recall on the 2019-2020 Thomas Built Buses Minotour, Thomas Built Buses Saf-T-Liner C2 and others escape/egress/exit?
Yes. Recall 19V550000, reported on July 25, 2019, covers about 3,080 vehicles.
What is the fix for recall 19V550000?
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-819.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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