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2018-2019 Mercedes-Benz AMG C43 and Mercedes-Benz C300 recall: 12v/24v/48v battery

Mercedes-Benz USA, LLC. reported this safety recall on August 9, 2019. It covers about 26,584 vehicles.

vehicles affected
26,584
reported
Aug 9, 2019
owners notified
Oct 18, 2019
related complaints
25

Electrical system: 12v/24v/48v battery

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
Risk
Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019090010.

Recall number 19V586000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 25 complaints about electrical problems.

2018 Mercedes-Benz AMG C432019 Mercedes-Benz AMG C432018 Mercedes-Benz C3002019 Mercedes-Benz C300

Questions about recall 19V586000

Is there a recall on the 2018-2019 Mercedes-Benz AMG C43 and Mercedes-Benz C300 12v/24v/48v battery?

Yes. Recall 19V586000, reported on August 9, 2019, covers about 26,584 vehicles.

What is the fix for recall 19V586000?

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019090010.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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