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2020 Crossroads Cruiser recall: fifth wheel assembly

Keystone Rv Company reported this safety recall on August 14, 2019. It covers about 9 vehicles.

vehicles affected
9
reported
Aug 14, 2019
owners notified
Oct 2, 2019

Trailer hitches: fifth wheel assembly

What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
Risk
In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-358.

Recall number 19V596000

Affected vehicles

Questions about recall 19V596000

Is there a recall on the 2020 Crossroads Cruiser fifth wheel assembly?

Yes. Recall 19V596000, reported on August 14, 2019, covers about 9 vehicles.

What is the fix for recall 19V596000?

Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-358.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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