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2013-2019 E-One Cyclone II, E-One Quest and others recall: front

E-One Incorporated reported this safety recall on August 14, 2019. It covers about 57 vehicles.

vehicles affected
57
reported
Aug 14, 2019
owners notified
Aug 28, 2019

Suspension: front

What is wrong
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Risk
A loss of hydraulic steering assist can increase the risk of a crash.
Remedy
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1‑352‑861‑3612.

Recall number 19V598000

Affected vehicles

Questions about recall 19V598000

Is there a recall on the 2013-2019 E-One Cyclone II, E-One Quest and others front?

Yes. Recall 19V598000, reported on August 14, 2019, covers about 57 vehicles.

What is the fix for recall 19V598000?

E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1‑352‑861‑3612.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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