2020 Mercedes-Benz GLE 350 and Mercedes-Benz GLE 450 recall: owners/service/other manual
Mercedes-Benz USA, LLC. reported this safety recall on September 9, 2019. It covers about 1,478 vehicles.
- vehicles affected
- 1,478
- reported
- Sep 9, 2019
- owners notified
- Nov 22, 2019
Equipment: other: owners/service/other manual
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
- Risk
- Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019090005.
Recall number 19V648000
Affected vehicles
Questions about recall 19V648000
Is there a recall on the 2020 Mercedes-Benz GLE 350 and Mercedes-Benz GLE 450 owners/service/other manual?
Yes. Recall 19V648000, reported on September 9, 2019, covers about 1,478 vehicles.
What is the fix for recall 19V648000?
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019090005.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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