Check a VIN

2019 Mercedes-Benz Metris recall: head restraint

Daimler Vans USA, LLC reported this safety recall on September 18, 2019. It covers about 29 vehicles.

vehicles affected
29
reported
Sep 18, 2019
owners notified
Apr 20, 2020

Seats: front assembly: head restraint

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Risk
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. D VUSA's number for this recall is VS2KOPFSTU.

Recall number 19V666000

Affected vehicles

Questions about recall 19V666000

Is there a recall on the 2019 Mercedes-Benz Metris head restraint?

Yes. Recall 19V666000, reported on September 18, 2019, covers about 29 vehicles.

What is the fix for recall 19V666000?

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. D VUSA's number for this recall is VS2KOPFSTU.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Mercedes-Benz Metris?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history