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2020 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others recall: hinge and attachments

Mercedes-Benz USA, LLC. reported this safety recall on October 4, 2019. It covers about 13,799 vehicles.

vehicles affected
13,799
reported
Oct 4, 2019
owners notified
Nov 8, 2019
related complaints
5

Structure: body: door: hinge and attachments

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Risk
The detached trim can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019100011.

Recall number 19V709000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about body problems.

2020 Mercedes-Benz GLE 3502020 Mercedes-Benz GLE 4502020 Mercedes-Benz GLS 4502020 Mercedes-Benz GLS 580 4matic

Questions about recall 19V709000

Is there a recall on the 2020 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others hinge and attachments?

Yes. Recall 19V709000, reported on October 4, 2019, covers about 13,799 vehicles.

What is the fix for recall 19V709000?

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019100011.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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