2014-2020 Thor Motor Coach Axis, Thor Motor Coach Chateau and others recall: labels
Thor Motor Coach reported this safety recall on October 8, 2019. It covers about 101 vehicles.
- vehicles affected
- 101
- reported
- Oct 8, 2019
- owners notified
- Nov 21, 2019
Equipment: other: labels
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
- Risk
- An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
- Remedy
- TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000176.
Recall number 19V714000
Affected vehicles
- Thor Motor Coach Axis 2015 2015
- Thor Motor Coach Chateau 2016-2017, 2020 201620172020
- Thor Motor Coach Citation 2015-2020 201520162017201820192020
- Thor Motor Coach Four Winds 2016-2017, 2019 201620172019
- Thor Motor Coach Quantum 2019-2020 20192020
- Thor Motor Coach Siesta 2015-2020 201520162017201820192020
- Thor Motor Coach Synergy 2016, 2020 20162020
- Thor Motor Coach Tuscany 2014 2014
- Thor Motor Coach Vegas 2015 2015
Questions about recall 19V714000
Is there a recall on the 2014-2020 Thor Motor Coach Axis, Thor Motor Coach Chateau and others labels?
Yes. Recall 19V714000, reported on October 8, 2019, covers about 101 vehicles.
What is the fix for recall 19V714000?
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000176.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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