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2017-2020 Porsche Cayenne and Porsche Panamera recall: service brakes

Porsche Cars North America, Inc. reported this safety recall on October 16, 2019. It covers about 44,128 vehicles.

vehicles affected
44,128
reported
Oct 16, 2019
owners notified
Dec 13, 2019
related complaints
11

Service brakes

What is wrong
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Risk
If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Remedy
Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1‑800‑767‑7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Recall number 19V735000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 11 complaints about brakes problems.

2019 Porsche Cayenne2020 Porsche Cayenne2017 Porsche Panamera2018 Porsche Panamera

Questions about recall 19V735000

Is there a recall on the 2017-2020 Porsche Cayenne and Porsche Panamera service brakes?

Yes. Recall 19V735000, reported on October 16, 2019, covers about 44,128 vehicles.

What is the fix for recall 19V735000?

Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1‑800‑767‑7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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