2020 Western Star 4700 recall: steering
Daimler Trucks North America LLC reported this safety recall on October 25, 2019. It covers about 1,331 vehicles.
- vehicles affected
- 1,331
- reported
- Oct 25, 2019
- owners notified
- Nov 27, 2019
- related complaints
- 1
Steering
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
- Risk
- This loss of connection would result in a loss of steering control, increasing the risk of a crash.
- Remedy
- DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-835.
Recall number 19V769000
Affected vehicles
- Western Star 4700 2020 2020
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about steering problems.
Questions about recall 19V769000
Is there a recall on the 2020 Western Star 4700 steering?
Yes. Recall 19V769000, reported on October 25, 2019, covers about 1,331 vehicles.
What is the fix for recall 19V769000?
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-835.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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