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2020 Prevost H3-45 and Prevost X3-45 recall: instrument cluster/panel

Prevost Cars, Inc. reported this safety recall on October 29, 2019. It covers about 110 vehicles.

vehicles affected
110
reported
Oct 29, 2019
owners notified
Nov 28, 2019

Electrical system: instrument cluster/panel

What is wrong
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Remedy
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR19-42.

Recall number 19V777000

Affected vehicles

Questions about recall 19V777000

Is there a recall on the 2020 Prevost H3-45 and Prevost X3-45 instrument cluster/panel?

Yes. Recall 19V777000, reported on October 29, 2019, covers about 110 vehicles.

What is the fix for recall 19V777000?

Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1‑866‑870‑2046. Prevost's number for this recall is SR19-42.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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