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2018-2019 Mercedes-Benz S560 recall: gasoline

Mercedes-Benz USA, LLC. reported this safety recall on November 15, 2019. It covers about 6 vehicles.

vehicles affected
6
reported
Nov 15, 2019
owners notified
Feb 21, 2020
related complaints
4

Engine and engine cooling: engine: gasoline

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
Risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020020013.

Recall number 19V821000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about engine problems.

Questions about recall 19V821000

Is there a recall on the 2018-2019 Mercedes-Benz S560 gasoline?

Yes. Recall 19V821000, reported on November 15, 2019, covers about 6 vehicles.

What is the fix for recall 19V821000?

MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020020013.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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