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2019 Mercedes-Benz GLC 300 recall: electric power assist system

Mercedes-Benz USA, LLC. reported this safety recall on November 18, 2019. It covers about 3 vehicles.

vehicles affected
3
reported
Nov 18, 2019
owners notified
Dec 20, 2019

Steering: electric power assist system

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
Risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019110014.

Recall number 19V822000

Affected vehicles

Questions about recall 19V822000

Is there a recall on the 2019 Mercedes-Benz GLC 300 electric power assist system?

Yes. Recall 19V822000, reported on November 18, 2019, covers about 3 vehicles.

What is the fix for recall 19V822000?

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019110014.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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