2018-2020 Thomas Built Buses Saf-T-Liner HDX recall: torque converter
Daimler Trucks North America LLC reported this safety recall on November 19, 2019. It covers about 30 vehicles.
- vehicles affected
- 30
- reported
- Nov 19, 2019
- owners notified
- Aug 7, 2020
- related complaints
- 1
Power train: automatic transmission: torque converter
- What is wrong
- Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Thomas Built Saf-T-Liner HDX school buses equipped with Detroit DD8 Engines and Allison Transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
- Risk
- The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an injury.
- Remedy
- DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. DTNA issued owners an interim notification on December 13, 2019. The recall began August 7, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-839.
Recall number 19V831000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about transmission problems.
Questions about recall 19V831000
Is there a recall on the 2018-2020 Thomas Built Buses Saf-T-Liner HDX torque converter?
Yes. Recall 19V831000, reported on November 19, 2019, covers about 30 vehicles.
What is the fix for recall 19V831000?
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. DTNA issued owners an interim notification on December 13, 2019. The recall began August 7, 2020. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-839.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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