2020 Mercedes-Benz GLE 450 recall: mid/rear assembly
Mercedes-Benz USA, LLC. reported this safety recall on December 6, 2019. It covers about 1 vehicles.
- vehicles affected
- 1
- reported
- Dec 6, 2019
- owners notified
- Feb 11, 2020
- related complaints
- 2
Seats: mid/rear assembly
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
- Risk
- The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
- Remedy
- MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 19V867000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about seats problems.
Questions about recall 19V867000
Is there a recall on the 2020 Mercedes-Benz GLE 450 mid/rear assembly?
Yes. Recall 19V867000, reported on December 6, 2019, covers about 1 vehicles.
What is the fix for recall 19V867000?
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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