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2019 Proterra Catalyst recall: software

Proterra Inc. reported this safety recall on December 9, 2019. It covers about 140 vehicles.

vehicles affected
140
reported
Dec 9, 2019
owners notified
Jan 16, 2020

Electrical system: software

What is wrong
Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
Risk
If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.
Remedy
Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1‑864‑438‑0000.

Recall number 19V871000

Affected vehicles

Questions about recall 19V871000

Is there a recall on the 2019 Proterra Catalyst software?

Yes. Recall 19V871000, reported on December 9, 2019, covers about 140 vehicles.

What is the fix for recall 19V871000?

Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1‑864‑438‑0000.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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