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2019 Toyota Prius recall: instrument cluster/panel

Toyota Motor Engineering & Manufacturing reported this safety recall on December 11, 2019. It covers about 3,751 vehicles.

vehicles affected
3,751
reported
Dec 11, 2019
owners notified
Feb 7, 2020
related complaints
4

Electrical system: instrument cluster/panel

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk
A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's numbers for this recall are 19TA21 and 19TB21.

Recall number 19V876000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 4 complaints about electrical problems.

2019 Toyota Prius

Questions about recall 19V876000

Is there a recall on the 2019 Toyota Prius instrument cluster/panel?

Yes. Recall 19V876000, reported on December 11, 2019, covers about 3,751 vehicles.

What is the fix for recall 19V876000?

Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371. Toyota's numbers for this recall are 19TA21 and 19TB21.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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