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2018-2019 Chrysler Pacifica recall: camera

Chrysler (FCA Us LLC) reported this safety recall on December 12, 2019. It covers about 20,441 vehicles.

vehicles affected
20,441
reported
Dec 12, 2019
owners notified
Jan 9, 2020
related complaints
86

Back over prevention: sensing system: camera

What is wrong
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is VE2.

Recall number 19V886000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 86 complaints about driver assistance problems.

2018 Chrysler Pacifica2019 Chrysler Pacifica

Questions about recall 19V886000

Is there a recall on the 2018-2019 Chrysler Pacifica camera?

Yes. Recall 19V886000, reported on December 12, 2019, covers about 20,441 vehicles.

What is the fix for recall 19V886000?

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is VE2.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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