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2019-2020 Chevrolet 4500HD, Chevrolet 4500XD and others recall: webbing

Isuzu Technical Center Of America, Inc. reported this safety recall on January 17, 2020. It covers about 1,138 vehicles.

vehicles affected
1,138
reported
Jan 17, 2020
owners notified
Feb 20, 2020

Seat belts: front: webbing

What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Risk
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1‑866‑441‑9638 or Chevrolet customer service at 1‑800‑222‑1020. Isuzu's number for this recall is V2001.

Recall number 20V025000

Affected vehicles

Questions about recall 20V025000

Is there a recall on the 2019-2020 Chevrolet 4500HD, Chevrolet 4500XD and others webbing?

Yes. Recall 20V025000, reported on January 17, 2020, covers about 1,138 vehicles.

What is the fix for recall 20V025000?

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1‑866‑441‑9638 or Chevrolet customer service at 1‑800‑222‑1020. Isuzu's number for this recall is V2001.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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