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2014-2019 Ram Promaster recall: column shift

Chrysler (FCA Us LLC) reported this safety recall on January 23, 2020. It covers about 222,207 vehicles.

vehicles affected
222,207
reported
Jan 23, 2020
owners notified
May 26, 2020
related complaints
79

Power train: automatic transmission: lever and linkage: column shift

What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1‑866‑726‑4636. Chrysler's number for this recall is W00.

Recall number 20V036000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 79 complaints about transmission problems.

2016 Ram Promaster2017 Ram Promaster2018 Ram Promaster2019 Ram Promaster

Questions about recall 20V036000

Is there a recall on the 2014-2019 Ram Promaster column shift?

Yes. Recall 20V036000, reported on January 23, 2020, covers about 222,207 vehicles.

What is the fix for recall 20V036000?

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1‑866‑726‑4636. Chrysler's number for this recall is W00.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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