2019 smart Fortwo recall: traction battery

Mercedes-Benz USA, LLC. reported this safety recall on February 24, 2020. It covers about 1 vehicles.

vehicles affected: 1
reported: Feb 24, 2020
owners notified: May 8, 2020
related complaints: 1

Electrical system: propulsion system: traction battery

What is wrong: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
Risk: If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
Remedy: MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020030009.

Recall number 20V107000

Affected vehicles

smart Fortwo 2019 2019

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about electrical problems.

2019 smart Fortwo

Questions about recall 20V107000

Is there a recall on the 2019 smart Fortwo traction battery?

Yes. Recall 20V107000, reported on February 24, 2020, covers about 1 vehicles.

What is the fix for recall 20V107000?

MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020030009.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used smart Fortwo?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history