2017 Custom Fire Side Mount Pumper recall: equipment

Custom Fire Apparatus, Inc. reported this safety recall on February 26, 2020. It covers about 1 vehicles.

vehicles affected: 1
reported: Feb 26, 2020
owners notified: Feb 26, 2020

Equipment

What is wrong: Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
Risk: If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
Remedy: Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1‑715‑294‑2555.

Recall number 20V111000

Affected vehicles

Custom Fire Side Mount Pumper 2017 2017

Questions about recall 20V111000

Is there a recall on the 2017 Custom Fire Side Mount Pumper equipment?

Yes. Recall 20V111000, reported on February 26, 2020, covers about 1 vehicles.

What is the fix for recall 20V111000?

Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1‑715‑294‑2555.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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