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2020 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others recall: frame and members

Mercedes-Benz USA, LLC. reported this safety recall on March 20, 2020. It covers about 224 vehicles.

vehicles affected
224
reported
Mar 20, 2020
owners notified
Jul 17, 2020
related complaints
5

Structure: frame and members

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Risk
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020060013.

Recall number 20V172000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about body problems.

2020 Mercedes-Benz GLE 3502020 Mercedes-Benz GLE 4502020 Mercedes-Benz GLS 450

Questions about recall 20V172000

Is there a recall on the 2020 Mercedes-Benz GLE 350, Mercedes-Benz GLE 450 and others frame and members?

Yes. Recall 20V172000, reported on March 20, 2020, covers about 224 vehicles.

What is the fix for recall 20V172000?

MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020060013.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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