2020-2021 Thor Motor Coach Axis, Thor Motor Coach Chateau and others recall: differential unit
Thor Motor Coach reported this safety recall on March 25, 2020. It covers about 22 vehicles.
- vehicles affected
- 22
- reported
- Mar 25, 2020
- owners notified
- Mar 19, 2020
Power train: driveline: differential unit
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
- Risk
- If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
- Remedy
- Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332 or TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000188.
Recall number 20V178000
Affected vehicles
Questions about recall 20V178000
Is there a recall on the 2020-2021 Thor Motor Coach Axis, Thor Motor Coach Chateau and others differential unit?
Yes. Recall 20V178000, reported on March 25, 2020, covers about 22 vehicles.
What is the fix for recall 20V178000?
Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332 or TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000188.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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