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2017-2020 Setra S417 TC recall: door

Daimler Coaches North America reported this safety recall on April 2, 2020. It covers about 63 vehicles.

vehicles affected
63
reported
Apr 2, 2020
owners notified
May 28, 2020

Structure: body: door

What is wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
Risk
A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
Remedy
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1‑416‑624‑3558. Daimler Coach's number for this recall is 72.00M20089A.

Recall number 20V190000

Affected vehicles

Questions about recall 20V190000

Is there a recall on the 2017-2020 Setra S417 TC door?

Yes. Recall 20V190000, reported on April 2, 2020, covers about 63 vehicles.

What is the fix for recall 20V190000?

Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1‑416‑624‑3558. Daimler Coach's number for this recall is 72.00M20089A.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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