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2020-2021 Hino NE8A, Hino NE8C and others recall: cables

Hino Motors Sales U.s.a., Inc. reported this safety recall on April 30, 2020. It covers about 12,470 vehicles.

vehicles affected
12,470
reported
Apr 30, 2020
owners notified
Jun 26, 2020

Electrical system: 12v/24v/48v battery: cables

What is wrong
Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2020-2021 NV8J, NJ8J, NE8J, NJ8A, NV8A, NE8A, NE8G, NJ8C, NE8C, and NV8G trucks. The ground cable that connects the negative battery terminal to the frame may be too short and may break as a result.
Risk
If the ground cable breaks, the engine cannot be re-started to move the vehicle to a safe area, increasing the risk of a crash.
Remedy
Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1‑248‑699‑9390. Hino's number for this recall is AAHT0.

Recall number 20V244000

Affected vehicles

Questions about recall 20V244000

Is there a recall on the 2020-2021 Hino NE8A, Hino NE8C and others cables?

Yes. Recall 20V244000, reported on April 30, 2020, covers about 12,470 vehicles.

What is the fix for recall 20V244000?

Hino will notify owners, and dealers will install an extension bracket to the negative battery terminal and inspect the ground cable terminal for damage, replacing the cable if damage is found, free of charge. Owners will be notified of the safety risk with an interim letter Mid-June 2020. The recall began June 26, 2020. Owners may contact Hino customer service at 1‑248‑699‑9390. Hino's number for this recall is AAHT0.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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