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2019-2020 Ford Transit and Ram Promaster recall: retractor

National Van Builders, Inc. reported this safety recall on May 5, 2020. It covers about 5 vehicles.

vehicles affected
5
reported
May 5, 2020
owners notified
May 19, 2020
related complaints
2

Seat belts: front: retractor

What is wrong
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1‑800‑443‑4540 or National Van Builders customer service at 1‑800‑527‑7477.

Recall number 20V250000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about seat belts problems.

2019 Ford Transit2020 Ford Transit2019 Ram Promaster

Questions about recall 20V250000

Is there a recall on the 2019-2020 Ford Transit and Ram Promaster retractor?

Yes. Recall 20V250000, reported on May 5, 2020, covers about 5 vehicles.

What is the fix for recall 20V250000?

National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1‑800‑443‑4540 or National Van Builders customer service at 1‑800‑527‑7477.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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