2019-2020 Ford Expedition and Ford Mustang recall: instrument cluster/panel

Ford Motor Company reported this safety recall on May 8, 2020. It covers about 10,460 vehicles.

vehicles affected: 10,460
reported: May 8, 2020
owners notified: May 26, 2020
related complaints: 76

Electrical system: instrument cluster/panel

What is wrong: Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended.
Risk: If the driver exits the vehicle without the transmission being shifted into park, unintended vehicle movement may result, increasing the risk of injury or crash.
Remedy: Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S21.

Recall number 20V263000

Affected vehicles

Ford Expedition 2019 2019
Ford Mustang 2019-2020 2019 2020

Owner complaints about the same problem

Owners of these vehicles have filed 76 complaints about electrical problems.

2019 Ford Expedition 2019 Ford Mustang 2020 Ford Mustang

Questions about recall 20V263000

Is there a recall on the 2019-2020 Ford Expedition and Ford Mustang instrument cluster/panel?

Yes. Recall 20V263000, reported on May 8, 2020, covers about 10,460 vehicles.

What is the fix for recall 20V263000?

Ford will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S21.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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