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2020-2021 Thor Motor Coach Axis, Thor Motor Coach Chateau and others recall: electronic stability control (esc)

Thor Motor Coach reported this safety recall on May 27, 2020. It covers about 34 vehicles.

vehicles affected
34
reported
May 27, 2020
owners notified
Jun 25, 2020
related complaints
1

Electronic stability control (ESC)

What is wrong
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Risk
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Remedy
TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000189.

Recall number 20V303000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about driver assistance problems.

2020 Thor Motor Coach Axis2020 Thor Motor Coach Chateau2021 Thor Motor Coach Chateau2020 Thor Motor Coach Four Winds2021 Thor Motor Coach Four Winds2020 Thor Motor Coach Quantum2021 Thor Motor Coach Quantum2020 Thor Motor Coach Vegas

Questions about recall 20V303000

Is there a recall on the 2020-2021 Thor Motor Coach Axis, Thor Motor Coach Chateau and others electronic stability control (esc)?

Yes. Recall 20V303000, reported on May 27, 2020, covers about 34 vehicles.

What is the fix for recall 20V303000?

TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000189.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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