2020 Thor Daybreak, Thor Motor Coach Chateau and others recall: automatic transmission
Thor Motor Coach reported this safety recall on May 27, 2020. It covers about 566 vehicles.
- vehicles affected
- 566
- reported
- May 27, 2020
- owners notified
- Jun 25, 2020
Power train: automatic transmission
- What is wrong
- Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes-Benz Sprinter chassis [platform 907 (VS30)] equipped with automatic transmissions. The owner's manual does not correctly specify the certain conditions under which the automatic parking function (Auto-P) operates.
- Risk
- If a customer were to rely on the Auto-P function as described in the Operator's Manual, the possibility of a vehicle rollaway or unintended vehicle movement cannot be ruled out which could increase the risk of a crash.
- Remedy
- TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000190.
Recall number 20V308000
Affected vehicles
- Thor Daybreak 2020 2020
- Thor Motor Coach Chateau 2020 2020
- Thor Motor Coach Chateau Citation 2020 2020
- Thor Motor Coach Compass 2020 2020
- Thor Motor Coach Daybreak 2020 2020
- Thor Motor Coach Delano 2020 2020
- Thor Motor Coach Four Winds 2020 2020
- Thor Motor Coach Four Winds Siesta 2020 2020
- Thor Motor Coach Freedom Elite 2020 2020
- Thor Motor Coach Gemini 2020 2020
- Thor Motor Coach Quantum 2020 2020
- Thor Motor Coach Siesta 2020 2020
- Thor Motor Coach Synergy 2020 2020
- Thor Motor Coach Tiburon 2020 2020
Questions about recall 20V308000
Is there a recall on the 2020 Thor Daybreak, Thor Motor Coach Chateau and others automatic transmission?
Yes. Recall 20V308000, reported on May 27, 2020, covers about 566 vehicles.
What is the fix for recall 20V308000?
TMC will notify owners, and a Mercedes Benz dealer will supplement the Operator's Manual with a correct description of the Auto-P function equipped in the vehicle. This recall began June 25, 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000190.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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