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2020 Thor Motor Coach Chateau, Thor Motor Coach Chateau Citation and others recall: underbody shields

Thor Motor Coach reported this safety recall on May 28, 2020. It covers about 566 vehicles.

vehicles affected
566
reported
May 28, 2020
owners notified
Jun 25, 2020
related complaints
1

Structure: frame and members: underbody shields

What is wrong
Thor Motor Coach (TMC) is recalling certain 2020 Daybreak, Four Winds, Delano, Gemini, Quantum, Tiburon, Chateau Citation, Compass, Chateau, Siesta, Freedom Elite, and Synergy motorhomes built on Mercedes Benz Sprinter chassis [platform 907 (VS30)]. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk
If the brake fluid leaks, this may extend the braking distance, increasing the risk of a crash.
Remedy
TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000191.

Recall number 20V312000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

2020 Thor Motor Coach Chateau2020 Thor Motor Coach Chateau Citation2020 Thor Motor Coach Compass2020 Thor Motor Coach Daybreak2020 Thor Motor Coach Delano2020 Thor Motor Coach Four Winds2020 Thor Motor Coach Freedom Elite2020 Thor Motor Coach Gemini2020 Thor Motor Coach Quantum2020 Thor Motor Coach Siesta2020 Thor Motor Coach Synergy2020 Thor Motor Coach Tiburon

Questions about recall 20V312000

Is there a recall on the 2020 Thor Motor Coach Chateau, Thor Motor Coach Chateau Citation and others underbody shields?

Yes. Recall 20V312000, reported on May 28, 2020, covers about 566 vehicles.

What is the fix for recall 20V312000?

TMC will notify owners, and an authorized Mercedes-Benz dealer will inspect the brake hoses for chafing and replacement if necessary. The fender liner will also be altered to permit more clearance. All repairs will be performed free of charge. This recall began June 25, 2020. Owners may contact TMC customer service at 1‑877‑855‑2867. TMC's number for this recall is RC000191.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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