2020 Mercedes-Benz GLE 450, Mercedes-Benz GLS 450 and others recall: shock absorber
Mercedes-Benz USA, LLC. reported this safety recall on June 5, 2020. It covers about 38 vehicles.
- vehicles affected
- 38
- reported
- Jun 5, 2020
- owners notified
- Oct 20, 2020
- related complaints
- 4
Suspension: rear: shock absorber
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
- Risk
- Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020090001.
Recall number 20V329000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 4 complaints about suspension problems.
2020 Mercedes-Benz GLE 4502020 Mercedes-Benz GLS 4502020 Mercedes-Benz GLS 580 4matic
Questions about recall 20V329000
Is there a recall on the 2020 Mercedes-Benz GLE 450, Mercedes-Benz GLS 450 and others shock absorber?
Yes. Recall 20V329000, reported on June 5, 2020, covers about 38 vehicles.
What is the fix for recall 20V329000?
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020090001.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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