2020 Highland Ridge Fw Silverstar, Highland Ridge Tt Mesa Ridge and others recall: glass, side/rear

Highland Ridge Rv reported this safety recall on June 9, 2020. It covers about 80 vehicles.

vehicles affected: 80
reported: Jun 9, 2020
owners notified: Jun 15, 2020

Visibility: glass, side/rear

What is wrong: Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Risk: If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
Remedy: Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1‑260‑768‑7771. Highland RV's number for this recall is 9901508.

Recall number 20V338000

Affected vehicles

Questions about recall 20V338000

Is there a recall on the 2020 Highland Ridge Fw Silverstar, Highland Ridge Tt Mesa Ridge and others glass, side/rear?

Yes. Recall 20V338000, reported on June 9, 2020, covers about 80 vehicles.

What is the fix for recall 20V338000?

Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1‑260‑768‑7771. Highland RV's number for this recall is 9901508.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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