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2016-2019 Nova Bus LFS recall: software

Nova Bus reported this safety recall on June 15, 2020. It covers about 55 vehicles.

vehicles affected
55
reported
Jun 15, 2020
owners notified
Jul 9, 2020

Electrical system: software

What is wrong
Nova Bus (Nova) is recalling certain 2016-2019 LFS buses. The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.
Risk
The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.
Remedy
Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1‑800‑350‑6682.

Recall number 20V354000

Affected vehicles

Questions about recall 20V354000

Is there a recall on the 2016-2019 Nova Bus LFS software?

Yes. Recall 20V354000, reported on June 15, 2020, covers about 55 vehicles.

What is the fix for recall 20V354000?

Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1‑800‑350‑6682.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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