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2020-2021 Coachmen Galleria, Coachmen Prism and others recall: owners/service/other manual

Forest River, Inc. reported this safety recall on June 16, 2020. It covers about 392 vehicles.

vehicles affected
392
reported
Jun 16, 2020
owners notified
Jun 25, 2020

Equipment: other: owners/service/other manual

What is wrong
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P") operates.
Risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1‑800‑348‑7440 or Sprinter service at 1‑877‑762‑8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.

Recall number 20V358000

Affected vehicles

Questions about recall 20V358000

Is there a recall on the 2020-2021 Coachmen Galleria, Coachmen Prism and others owners/service/other manual?

Yes. Recall 20V358000, reported on June 16, 2020, covers about 392 vehicles.

What is the fix for recall 20V358000?

Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1‑800‑348‑7440 or Sprinter service at 1‑877‑762‑8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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