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2017 Jayco Fifth Wheel North Point recall: leaf spring assembly

Jayco, Inc. reported this safety recall on July 2, 2020. It covers about 1,409 vehicles.

vehicles affected
1,409
reported
Jul 2, 2020
owners notified
Jul 27, 2020
related complaints
7

Suspension: rear: springs: leaf spring assembly

What is wrong
Jayco, Inc. (Jayco) is recalling certain 2017 North Point fifth wheel trailers. The leaf springs in the front and rear suspension of the vehicle do not provide adequate load support and may allow the tires to contact the surrounding structure under certain dynamic load conditions.
Risk
Tires contact with the wheel well or surrounding structure may cause damage to the tire, or cause premature tire wear, and loss of control, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This recall began July 27, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901513.

Recall number 20V385000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about suspension problems.

2017 Jayco Fifth Wheel North Point

Questions about recall 20V385000

Is there a recall on the 2017 Jayco Fifth Wheel North Point leaf spring assembly?

Yes. Recall 20V385000, reported on July 2, 2020, covers about 1,409 vehicles.

What is the fix for recall 20V385000?

Jayco will notify owners, and dealers will install a rubber bump stop into the top sides of the axles, as well as inspect the suspension and replace any defective leaf springs as necessary. Tires with visible damage will be replaced as well. All repairs will be performed free of charge. This recall began July 27, 2020. Owners may contact Jayco customer service at 1‑800‑517‑9137. Jayco's number for this recall is 9901513.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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