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2013-2016 Land Rover Range Rover and Land Rover Range Rover Sport recall: latch

Jaguar Land Rover North America, LLC reported this safety recall on July 2, 2020. It covers about 6,211 vehicles.

vehicles affected
6,211
reported
Jul 2, 2020
owners notified
Nov 30, 2020
related complaints
23

Latches/locks/linkages: doors: latch

What is wrong
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2013-2016 Range Rover and 2014-2016 Range Rover Sport vehicles. These vehicles were previously recalled and repaired under Recall 19V‑392, however the repair may not have been completed properly. Due to a problem with the Keyless Vehicle Latching System (KV Latch), the doors may appear to be closed but may be unlatched.
Risk
Unlatched doors may open while the vehicle is in motion, increasing the risk of a crash.
Remedy
Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1‑800‑452‑4827. Land Rover's number for this recall is N476.

Recall number 20V387000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 23 complaints about locks problems.

2013 Land Rover Range Rover2014 Land Rover Range Rover2015 Land Rover Range Rover2016 Land Rover Range Rover2014 Land Rover Range Rover Sport2015 Land Rover Range Rover Sport2016 Land Rover Range Rover Sport

Questions about recall 20V387000

Is there a recall on the 2013-2016 Land Rover Range Rover and Land Rover Range Rover Sport latch?

Yes. Recall 20V387000, reported on July 2, 2020, covers about 6,211 vehicles.

What is the fix for recall 20V387000?

Land Rover will notify owners, and dealers will inspect for any issues with the KV system, disabling the KV mechanisms if necessary, and update the KV Latch software, free of charge. The recall began November 30, 2020. Owners may contact Land Rover customer service at 1‑800‑452‑4827. Land Rover's number for this recall is N476.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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