2015-2016 Kia Soul EV recall: software

Kia Motors America reported this safety recall on July 2, 2020. It covers about 3,714 vehicles.

vehicles affected: 3,714
reported: Jul 2, 2020
owners notified: Aug 7, 2020
related complaints: 2

Electrical system: software

What is wrong: Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.
Risk: Unintended vehicle movement can increase the risk of a crash.
Remedy: Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC191.

Recall number 20V389000

Affected vehicles

Kia Soul EV 2015-2016 2015 2016

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about electrical problems.

2015 Kia Soul EV 2016 Kia Soul EV

Questions about recall 20V389000

Is there a recall on the 2015-2016 Kia Soul EV software?

Yes. Recall 20V389000, reported on July 2, 2020, covers about 3,714 vehicles.

What is the fix for recall 20V389000?

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC191.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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