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2018-2020 Setra S407 CC and Setra S417 TC recall: hinge and attachments

Daimler Coaches North America reported this safety recall on July 3, 2020. It covers about 58 vehicles.

vehicles affected
58
reported
Jul 3, 2020
owners notified
Aug 28, 2020

Structure: body: hood: hinge and attachments

What is wrong
Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.
Risk
If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.
Remedy
DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1‑905‑403‑7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.

Recall number 20V394000

Affected vehicles

Questions about recall 20V394000

Is there a recall on the 2018-2020 Setra S407 CC and Setra S417 TC hinge and attachments?

Yes. Recall 20V394000, reported on July 3, 2020, covers about 58 vehicles.

What is the fix for recall 20V394000?

DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1‑905‑403‑7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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