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2016-2020 Lincoln MKX and Lincoln Nautilus recall: power adjust

Ford Motor Company reported this safety recall on July 17, 2020. It covers about 19,299 vehicles.

vehicles affected
19,299
reported
Jul 17, 2020
owners notified
Aug 12, 2020
related complaints
5

Seats: front assembly: power adjust

What is wrong
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Risk
An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
Remedy
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S37.

Recall number 20V414000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about seats problems.

2016 Lincoln MKX2017 Lincoln MKX2018 Lincoln MKX2019 Lincoln Nautilus2020 Lincoln Nautilus

Questions about recall 20V414000

Is there a recall on the 2016-2020 Lincoln MKX and Lincoln Nautilus power adjust?

Yes. Recall 20V414000, reported on July 17, 2020, covers about 19,299 vehicles.

What is the fix for recall 20V414000?

Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S37.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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