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2020-2021 Thor Motor Coach Chateau Citation, Thor Motor Coach Compass and others recall: seats

Thor Motor Coach reported this safety recall on July 29, 2020. It covers about 463 vehicles.

vehicles affected
463
reported
Jul 29, 2020
owners notified
Aug 13, 2020

Seats

What is wrong
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1‑877‑855‑2867 Mercedes-Benz customer service at 1‑877‑762‑8267. Thor's number for this recall is RC000200.

Recall number 20V444000

Affected vehicles

Questions about recall 20V444000

Is there a recall on the 2020-2021 Thor Motor Coach Chateau Citation, Thor Motor Coach Compass and others seats?

Yes. Recall 20V444000, reported on July 29, 2020, covers about 463 vehicles.

What is the fix for recall 20V444000?

Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1‑877‑855‑2867 Mercedes-Benz customer service at 1‑877‑762‑8267. Thor's number for this recall is RC000200.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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