2018-2019 Newmar Dutch Star, Newmar Essex and others recall: software
Newmar Corporation reported this safety recall on August 27, 2020. It covers about 732 vehicles.
- vehicles affected
- 732
- reported
- Aug 27, 2020
- owners notified
- Oct 21, 2020
- related complaints
- 8
Electrical system: software
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
- Remedy
- Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1‑800‑731‑8300.
Recall number 20V509000
Affected vehicles
- Newmar Dutch Star 2019 2019
- Newmar Essex 2018-2019 20182019
- Newmar London Aire 2019 2019
- Newmar Mountain Aire 2019 2019
- Newmar New Aire 2018-2019 20182019
- Newmar Ventana 2019 2019
Owner complaints about the same problem
Owners of these vehicles have filed 8 complaints about electrical problems.
2019 Newmar Dutch Star2018 Newmar Essex2019 Newmar Essex2019 Newmar London Aire2019 Newmar Mountain Aire2018 Newmar New Aire2019 Newmar New Aire2019 Newmar Ventana
Questions about recall 20V509000
Is there a recall on the 2018-2019 Newmar Dutch Star, Newmar Essex and others software?
Yes. Recall 20V509000, reported on August 27, 2020, covers about 732 vehicles.
What is the fix for recall 20V509000?
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1‑800‑731‑8300.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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