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2019-2020 Ram 3500, Ram 4500 and others recall: oil/lubrication

Chrysler (FCA Us LLC) reported this safety recall on August 27, 2020. It covers about 32,318 vehicles.

vehicles affected
32,318
reported
Aug 27, 2020
owners notified
Sep 10, 2020
related complaints
60

Engine and engine cooling: engine: oil/lubrication

What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Risk
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W57.

Recall number 20V511000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 60 complaints about engine problems.

2019 Ram 35002020 Ram 35002019 Ram 45002020 Ram 45002019 Ram 55002020 Ram 5500

Questions about recall 20V511000

Is there a recall on the 2019-2020 Ram 3500, Ram 4500 and others oil/lubrication?

Yes. Recall 20V511000, reported on August 27, 2020, covers about 32,318 vehicles.

What is the fix for recall 20V511000?

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W57.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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