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2017-2020 Mci J4500 recall: hoses/lines/piping/fittings

Motor Coach Industries reported this safety recall on August 31, 2020. It covers about 1,561 vehicles.

vehicles affected
1,561
reported
Aug 31, 2020
owners notified
Oct 30, 2020

Engine and engine cooling: cooling system: hoses/lines/piping/fittings

What is wrong
Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
Risk
The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.
Remedy
MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1‑800‑241‑2947. MCI's number for this recall is SB 486.

Recall number 20V526000

Affected vehicles

Questions about recall 20V526000

Is there a recall on the 2017-2020 Mci J4500 hoses/lines/piping/fittings?

Yes. Recall 20V526000, reported on August 31, 2020, covers about 1,561 vehicles.

What is the fix for recall 20V526000?

MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1‑800‑241‑2947. MCI's number for this recall is SB 486.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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